Is this Conrad Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Conrad Shenzhen have a swimming pool?

Yes, this Conrad Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Conrad Shenzhen?

Best-rates for the Conrad Shenzhen starts from $288 per night with includes Guest Services, Entertainment, Internet, Kitchen, Air Conditioner, TV, Bar, Accessibility, Fireplace/Heating, Restaurant, Pool, Business Services, Bedding/Linens, Wellness Facilities, Toiletries, Breakfast, Child Friendly, Laundry, Wheelchair Accessible, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Conrad Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Conrad Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Conrad Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Conrad Shenzhen?

Based on the information reported by the owner or manager, the Conrad Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Conrad Shenzhen?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Conrad Shenzhen | Hotel in Shenzhen

| 9.0 (40 Reviews) | 1 Bathroom

Hotel in Nanshan, Shenzhen

Luxury hotel with 4 restaurants connected to a shopping center in Shenzhen
This smoke-free hotel features 4 restaurants, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, conference space, and concierge services.
Change of towels is available on request.
Conrad Shenzhen offers 300 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Shampoo

Hair dryer

Toothbrush and toothpaste (on request)

Private bathroom

Free toiletries

Bathrobes

Toilet paper

Towels

Children's robes

Soap

Bedroom

Air conditioning

Blackout drapes/curtains

Premium bedding

Bed sheets

Heating

Free cribs/infant beds

Safe

Children's slippers

Slippers

Iron/ironing board

Laptop-friendly workspace

Desk

Soundproofing

Connecting rooms available

Phone

Desk chair

Breakfast

1 bar

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 328 for adults and CNY 164 for children

4 restaurants

Room service available

Electric kettle

Coffee/tea maker

Free bottled water

Minibar

Local meal delivery service

Parking

Electric car charging station on site

Onsite parking options include a garage

Accessibility

Visual fire alarm

Area rugs in room

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchairs available on site

Elevator door width (inches): 45

Wheelchair-accessible concierge desk

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Activities

Shopping mall

Indoor pool

Concerts/live shows

24-hour fitness center

Entertainment

Cable channels

55-inch TV

General

Meeting rooms - 5

Conference space (1184 square feet)

Banquet hall

Elevator

English

Chinese (Cantonese)

Chinese (Mandarin)

Vegetarian dining options

Smoke-free property

Guest Services

Indoor pool

Soundproofed rooms

Free cribs/infant beds

Dry cleaning service

Change of towels (on request)

Porter/bellhop

Change of bedsheets (on request)

24-hour front desk

Daily housekeeping

Luggage storage

Wedding services

Concierge services

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! one child 17 years old or younger stays free when using existing bedding. rollaway/extra beds are available for cny 500 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 328 for adults and cny 164 for children rollaway bed fee: cny 500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Leh Shiarn

Apr 26, 2025 11:38:22 AM

Review Score: 6

Summary: I saw the staff at the restaurant used the same towel to clean the floor and wipe the coffee machine and the coffee mug. I feel like the staff in this hotel are lacking of international standards. I hope this will be improved.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, Bay View Room Size: 603 square feet m² 2 Twin Beds	General No rollaway/extra beds, Square feet - 603, Bay view, Ping - 17, Number of bedrooms - 1, Square meters - 56, Bed count minimum 2, Bed count maximum 2
Executive Room, 2 Twin Beds, Bay View Room Size: 603 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 603, Bay view, Ping - 17, Square meters - 56, Bed count minimum 2, Bed count maximum 2
Executive Room, 2 Twin Beds Room Size: 603 square feet m² 2 Twin Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 603, Ping - 17, Square meters - 56, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 2 Twin Beds Room Size: 603 square feet m² 2 Twin Beds	General No rollaway/extra beds, Square feet - 603, Ping - 17, Number of bedrooms - 1, Square meters - 56, Bed count minimum 2, City view, Bed count maximum 2
Presidential Suite, 1 King Bed Room Size: 3337 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Ping - 94, Number of bedrooms - 1, Extra bed count 1, Separate dining area, Square feet - 3337, Bay view, Separate sitting area, Square meters - 310, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Bay View Room Size: 603 square feet m² 1 King Bed	General No rollaway/extra beds, Square feet - 603, Bay view, Ping - 17, Number of bedrooms - 1, Bed count minimum 1, Square meters - 56, Bed count maximum 1
Room, 1 King Bed, Accessible Room Size: 603 square feet m² 1 King Bed	General No rollaway/extra beds, Square feet - 603, Bay view, Ping - 17, Number of bedrooms - 1, Bed count minimum 1, Square meters - 56, Bed count maximum 1
Suite, 1 King Bed (Conrad) Room Size: 1625 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 151, Dining table, Number of bedrooms - 1, Ping - 46, Extra bed count 1, Separate dining area, Bay view, Separate sitting area, Square feet - 1625, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Bay View Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 603, Bay view, Ping - 17, Bed count minimum 1, Square meters - 56, Bed count maximum 1
Executive Room, 1 King Bed Room Size: 603 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 603, Ping - 17, Bed count minimum 1, Square meters - 56, Bed count maximum 1, City view
Deluxe Suite, 1 King Bed Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Ping - 30, Extra bed count 1, Separate dining area, Square feet - 1076, Bay view, Separate sitting area, Bed count minimum 1, Square meters - 100, Bed count maximum 1
Deluxe Room, 1 King Bed Room Size: 603 square feet m² 1 King Bed	General No rollaway/extra beds, Square feet - 603, Ping - 17, Number of bedrooms - 1, Bed count minimum 1, Square meters - 56, Bed count maximum 1, City view
Premium Room, 1 King Bed, Bay View Room Size: 603 square feet m² 1 King Bed	General No rollaway/extra beds, Square feet - 603, Bay view, Ping - 17, Number of bedrooms - 1, Bed count minimum 1, Square meters - 56, Bed count maximum 1
Premium Room, 2 Twin Beds, Bay View Room Size: 603 square feet m² 2 Twin Beds	General No rollaway/extra beds, Square feet - 603, Bay view, Ping - 17, Number of bedrooms - 1, Square meters - 56, Bed count minimum 2, Bed count maximum 2
Premium Suite, 1 King Bed Room Size: 1076 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Ping - 30, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 1076, Bay view, Separate sitting area, Bed count minimum 1, Square meters - 100, Bed count maximum 1