DoubleTree by Hilton Hotel Jacksonville Riverfront | Hotel in Jacksonville

| 6.8 (1715 Reviews) | 1 Bathroom

Downtown Jacksonville Hotel | DoubleTree by Hilton Hotel Jacksonville Riverfront

Hotel in Downtown Jacksonville, Jacksonville

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite.
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 4 pm; check-in end time: 2 am contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately usd 19.95 for adults and usd 11.00 for children covered self parking fee: usd 22.00 per day (in/out privileges) uncovered valet parking fee: usd 30.00 per day (in/out privileges) pet fee: usd 50.00 per pet, per stay (maximum usd 99 per stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 50.00 per pet, per stay (maximum usd 99 per stay) service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

RICHARD

Jul 21, 2026 03:01:51 AM

Review Score: 6

Summary: Unfortunately for us, there was a major family (?) reunion with countless young kids and adults at the hotel, When we got there, we were assigned a room that housekeeping had NOT place on the "available" list. Rather than trying to catch the elevator to go back to check in for anther room, we waited in the narrow hallway for the housekeeper to complete cleaning the room (she was wonderul, very apologetic--even though it wasn't here fault--and finished in a reasonably quick time. Later when I went to obtain ice, the machine on our floor was labeled "out of service." Accorrdingly, I went up to another floor and, while it was NOT labeled as was the above, it was not working. SO, I went down to the floor below ours...which turned out to be a public area just above the lobby and without an ice machine. However, the lovely girl in the bar very generlously filled my bucket AND even gave me a glass of club soda with a lemon (I wish I'd returned with my wallet and left her a good tip...alas, i did not!). The pool was SO crowded with unruly kids jumping in, I didn't even consider going down to get in (which I normally would have done). Once saving grace, however, was that our room with a river/pool view had a balcony...which I did not expect. this helped compensate for NOT "being able" to go to the pool. the main part of the room was nice enough but the bathroom was so small ther was absolutely NO counter space. Well, at least, the hotel is well located!

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FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Downtown Jacksonville hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Downtown Jacksonville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Downtown Jacksonville hotel starts from $139 per night with includes Parking, Accessibility, Wellness Facilities, Toiletries, Air Conditioner, TV, Balcony/Terrace, Restaurant, Bar, Pool, Wheelchair Accessible, Bedding/Linens, Guest Services, Breakfast, Child Friendly, Kitchen, Laundry, Security/Safety, Business Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Jacksonville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Downtown Jacksonville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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