Is this Bao'an hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Bao'an hotel?

Check-in time for Bao'an hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Bao'an hotel have a swimming pool?

Yes, this Bao'an hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bao'an hotel?

Best-rates for the Bao'an hotel starts from $96 per night with includes Balcony/Terrace, Wellness Facilities, Guest Services, Breakfast, View, EV Charge Station, Fireplace/Heating, Internet, Parking, Pool, Accessibility, Business Services, Restaurant, Child Friendly, Laundry, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Private Pool, Security/Safety, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Bao'an hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bao'an hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bao'an hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bao'an hotel?

Based on the information reported by the owner or manager, the Bao'an hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bao'an hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton Shenzhen Airport | Hotel in Shenzhen

| 8.8 (100 Reviews) | 1 Bathroom 32 Guests

Bao'an Hotel | DoubleTree by Hilton Shenzhen Airport

Hotel in Bao'an, Shenzhen

Located in Bao'an, 11 miles from He Xiangning Art Museum, DoubleTree by Hilton Shenzhen Airport provides accommodations with a garden, free private parking, a restaurant and a bar. The property is around 12 miles from Happy Valley Theme Park, 15 miles from Shenzhen North Railway Station and 17 miles from Civic Center Station. The hotel features an indoor pool, room service and free WiFi throughout the property. At the hotel, the rooms have a desk. Every room includes air conditioning and a flat-screen TV, and some units at DoubleTree by Hilton Shenzhen Airport have a safety deposit box. All guest rooms will provide guests with a fridge. A buffet breakfast is available at the accommodation. Speaking Mandarin, English and Cantonese at the reception, staff are always at hand to help. Shenzhen Convention & Exhibition Centre is 17 miles from DoubleTree by Hilton Shenzhen Airport, while Shenzhen Stadium is 19 miles away. Shenzhen Bao'an International Airport is 3.1 miles from the property.

DoubleTree by Hilton Shenzhen Airport is located in Shenzhen.

This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Wellness Facilities, Guest Services, and several others. This is a 5 star rated property and has over 100 reviews with the average score of 8.8 . Coming to Shenzhen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this place in Shenzhen. These details are authentic, as they are provided by our partner, booking.com.

This DoubleTree by Hilton Shenzhen Airport in Shenzhen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Shenzhen Airport”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Balcony/Terrace

Accessibility

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Parking

Free parking

Private Parking

Parking

Parking on site

Electric vehicle charging station

Accessibility

Toilet with grab rails

Activities

Happy hour

Indoor pool (year-round)

Fitness center

Indoor pool

Fitness

General

Designated smoking area

Elevator

Non-smoking rooms

Smoke-free property

Heating

Safe

Air conditioning

Facilities for disabled guests

Wifi in all areas

Guest Services

Room service

Laundry

24-hour front desk

Express check-in/out

Concierge

Meeting/Banquet facilities

Ironing service

Fax/Photocopying

Daily housekeeping

Dry cleaning

Baggage storage

Invoice provided

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor furniture

Garden

Security/Safety

Smoke alarms

Security alarm

CCTV outside property

Key card access

CCTV in common areas

Fire extinguishers

24-hour security

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Food can be delivered to guest accommodation

Delivered food covered securely

Face masks for guests available

Process in place to check health of guests

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

First aid kits available

Cashless payment available

Physical distancing rules followed

Spa

Swimming pool

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:

8.73

Location:

8.7

Staff:

8.83

Facilities:

8.9

Comfort:

9.35

Cleanliness:

9.29

Ekaterina

Sep 16, 2025 07:00:00 AM

Review Score: 5

Israel

Reviewer Type: Couple

Travel Purpose: leisure

Positive: When booking the hotel, I carefully read the information about their pick up service since that was one of the key reasons we booked the hotel. As was recommended we asked an airport information center worker to call the hotel to send a taxi for us. The hotel manager said it was impossible since we did not have a Chinese phone number, so we were told to take the taxi on our own and they will reimburse us upon arrival. It was very disappointing especially cause we were given a different information after booking the hotel. So be prepared that you may need to get the taxi to the hotel on your own. Once we arrived we were met by two hotel managers who settled the taxi payment for us, opened doors, took our luggage from the taxi and escorted us to our room. The hotel is close to the airport, just a 5-10 minutes ride. The room was very spacious with a beautiful mountain view and huge windows. Breakfast is great with a lot of different dishes, definitely worth it. A nice free chocolate chip cookie upon check-in.

Negative: The room was cold. We tried to increase temperature to 26 or 27 degrees but over our stay the room temp hardly reached 23 degrees. Could not find a hair dryer, so it felt even colder. The most disappointing thing was the shower that was clogged. It took only a minute of taking shower before the water filled the shower room and leaked into the bathroom. A lot of water. A whole puddle. Was dangerous walking in the bathroom area. I got super sad about that. Not having an option of taking a comfortable shower in a 5-star hotel… The next disappointment came with a room service, that came in cold as well. The food itself was not at all good, but that’s okay cause we ordered European type dishes.

See All Reviews

Room Arrangement

Room Info	Facilities
King Guest Room Room Type: Quad Room Size: 40 m² 1 King bed(s) Bed	Internet Internet facilities Food & Drink Minibar Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed Bedroom Childrens' cribs
Deluxe King Suite Room Type: Suite Room Size: 85 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed Bedroom Childrens' cribs
Executive King Room Room Type: Quad Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed Bedroom Childrens' cribs Exclusive services Complimentary afternoon snacks and drinks in the executive lounge
Executive King Room with Garden View Room Type: Quad Room Size: 40 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed Bedroom Childrens' cribs Exclusive services Complimentary afternoon snacks and drinks in the executive lounge
King Room with Garden View Room Type: Quad Room Size: 40 m² 1 King bed(s) Bed	Internet Internet facilities Food & Drink Minibar Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed Bedroom Childrens' cribs
Twin Room Room Type: Triple Room Size: 40 m² 2 Twin bed(s) Bed	Internet Internet facilities Food & Drink Minibar Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed
Executive Twin Room Room Type: Triple Room Size: 40 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed Exclusive services Complimentary afternoon snacks and drinks in the executive lounge
Executive Twin Room with Garden View Room Type: Triple Room Size: 40 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Internet Internet facilities Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed Exclusive services Complimentary afternoon snacks and drinks in the executive lounge
Twin Guest Room with Garden View Room Type: Triple Room Size: 40 m² 2 Twin bed(s) Bed	Internet Internet facilities Food & Drink Minibar Bathroom Free toiletries, Bathrobe, Shower, Toilet, Hairdryer, Bathtub General Interconnecting room(s) available, Smoke Alarm, Laptop safe, Safe, Ironing facilities, Air conditioning Media & Technology Cable channels, TV, Telephone, Video, Flat-screen TV, Radio Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Room Amenities Feather pillow, Hypoallergenic pillow, Sofa bed

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USD96

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DoubleTree by Hilton Shenzhen Airport | Hotel in Shenzhen

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Hotel in Bao&#39;an, Shenzhen

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Hotel in Bao'an, Shenzhen

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