Grand Mercure Batam Centre | Hotel in Batam Center

| 8.7 (124 Reviews) |  6 Bathrooms  18 Guests
Batam Hotel | Grand Mercure Batam Centre

Hotel in Batam, Batam Center

Located in Batam Center, 1.8 miles from Ocarina Beach, Grand Mercure Batam Centre provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. With a bar, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has a kids' club, room service and luggage storage for guests. Guest rooms at the hotel are equipped with a flat-screen TV with satellite channels and a safety deposit box. The breakfast offers buffet, continental or American options. At Grand Mercure Batam Centre you'll find a restaurant serving Chinese, Indonesian and Pizza cuisine. Vegetarian, dairy-free and halal options can also be requested. The accommodation has a sun terrace. Speaking Mandarin, English and Indonesian at the reception, staff are always at hand to help. Nagoya Hill Shopping Mall is 2.8 miles from Grand Mercure Batam Centre, while Sekupang International Ferry Terminal is 11 miles from the property. Hang Nadim International Airport is 6.2 miles away, and the property offers a paid airport shuttle service.

Grand Mercure Batam Centre is located in Batam Center.

This 230 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Oceanfront, Security/Safety, and several others. This is a 5 star rated property and has over 124 reviews with the average score of 8.7 . Coming to Batam Center and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 230 Bedrooms Hotel if you want to learn more about this place in Batam Center. These details are authentic, as they are provided by our partner, booking.com.

This Grand Mercure Batam Centre in Batam Center is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Grand Mercure Batam Centre”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Wine/Champagne
  • Restaurant
  • Coffee house on site
Parking
  • Parking
  • Private Parking
  • Free parking
  • Parking on site
Accessibility
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Massage
  • Locker rooms
  • Hand massage
  • Fitness center
  • Back massage
  • Full-body massage
  • Foot massage
  • Spa facilities
  • Spa lounge/Relaxation area
  • Couples' massage
  • Head massage
  • Kids' club
  • Spa/Wellness packages
  • Fitness
  • Spa
  • Foot bath
Entertainment
  • Indoor play area
General
  • Elevator
  • Safe
  • Facilities for disabled guests
  • Designated smoking area
  • Wifi in all areas
  • Air conditioning
  • Non-smoking rooms
Guest Services
  • Airport shuttle (additional charge)
  • Dry cleaning
  • Fax/Photocopying
  • Laundry
  • Suit press
  • Daily housekeeping
  • Room service
  • Concierge
  • Shuttle service (additional charge)
  • Airport shuttle
  • Meeting/Banquet facilities
  • Shuttle service
  • Ironing service
  • Baggage storage
  • 24-hour front desk
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
  • Outdoor pool
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Muhammad
May 5, 2026 07:00:00 AM
Review Score:   10
United Arab Emirates
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room with City View
Room Type: Triple
Room Size: 29 m2
1 King bed(s) Bed
Deluxe King Room with City View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Slippers, Body soap, Shower, Bidet, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Toothbrush, Conditioner, Shower cap

General

Key card access, Smoke Alarm, Carbon monoxide detector, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Trash cans, Hardwood or parquet floors, Air conditioning, Laptop safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Linens

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Free gym access
Superior King Room with City View
Room Type: Triple
Room Size: 29 m2
1 King bed(s) Bed
Superior King Room with City View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Slippers, Body soap, Shower, Bidet, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Toothbrush, Conditioner, Shower cap

General

Key card access, Smoke Alarm, Carbon monoxide detector, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Trash cans, Hardwood or parquet floors, Air conditioning, Laptop safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle

View

City view

Bedroom

Childrens' cribs, Linens

Room amenities

Socket near the bed, Clothes rack

Accessibility

Shower chair, Lower sink, Toilet with grab rails, Accessible by elevator, Roll-in shower

Exclusive services

Concierge services, Free gym access
Executive King Room with City View
Room Type: Triple
Room Size: 44 m2
1 King bed(s) Bed
Executive King Room with City View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Slippers, Body soap, Shower, Bidet, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Toothbrush, Conditioner, Shower cap

General

Key card access, Smoke Alarm, Carbon monoxide detector, Safe, Ironing facilities, Iron, Trash cans, Hardwood or parquet floors, Air conditioning, Laptop safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Living Area

Sofa

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Free gym access
Deluxe Twin Room with City View
Room Type: Triple
Room Size: 29 m2
2 Twin bed(s) Bed
Deluxe Twin Room with City View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Slippers, Body soap, Shower, Bidet, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Toothbrush, Conditioner, Shower cap

General

Key card access, Smoke Alarm, Carbon monoxide detector, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Trash cans, Hardwood or parquet floors, Air conditioning, Laptop safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

View

City view

Bedroom

Childrens' cribs, Linens

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Free gym access
Superior Twin Room with City View
Room Type: Triple
Room Size: 29 m2
2 Twin bed(s) Bed
Superior Twin Room with City View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathrobe, Slippers, Body soap, Shower, Bidet, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Toothbrush, Conditioner, Shower cap

General

Key card access, Smoke Alarm, Carbon monoxide detector, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Trash cans, Hardwood or parquet floors, Air conditioning, Laptop safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

View

View, City view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Linens

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Free gym access
Deluxe King Suite with City View
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker, Minibar

Bathroom

Bathrobe, Slippers, Bathtub, Body soap, Shower, Bidet, Free toiletries, Shampoo, Private bathroom, Bathtub or shower, Hairdryer, Toilet, Towels, Toilet paper, Toothbrush, Conditioner, Shower cap

General

Key card access, Smoke Alarm, Carbon monoxide detector, Safe, Interconnecting room(s) available, Ironing facilities, Iron, Trash cans, Hardwood or parquet floors, Air conditioning, Laptop safe

Media & Technology

TV, Telephone, Satellite channels, Flat-screen TV

Living Area

Sofa, Sitting area

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

View

City view

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

Exclusive services

Concierge services, Free gym access

FAQ's

Is this Grand Mercure Batam Centre pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Grand Mercure Batam Centre?

Check-in time for Grand Mercure Batam Centre starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Grand Mercure Batam Centre have a swimming pool?

Yes, this Grand Mercure Batam Centre has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Batam Centre?

Best-rates for the Grand Mercure Batam Centre starts from $85 per night with includes Accessibility, Spa, Child Friendly, Laundry, Pool, Wheelchair Accessible, Oceanfront, Security/Safety, Restaurant, Entertainment, Internet, Air Conditioner, Parking, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Business Services, Bar, Transportation/Shuttle, Wellness Facilities, Guest Services, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Grand Mercure Batam Centre a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Batam Centre wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Batam Centre is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Batam Centre?

Based on the information reported by the owner or manager, the Grand Mercure Batam Centre indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Batam Centre?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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