Novotel Palembang Hotel & Residence | Hotel in Palembang

| 8.2 (59 Reviews) |  1 Bathroom
Palembang Hotel | Novotel Palembang Hotel & Residence

Hotel in Palembang

Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.
Housekeeping is available on request.
Novotel Palembang Hotel & Residence offers 196 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Private bathroom
  • Towels
Bedroom
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Phone
  • Slippers
  • LED light bulbs
  • Safe
  • Desk
  • In-room massage
  • Bulk dispenser for toiletries
  • Local maps
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Soundproofing
  • Restaurant dining guide
  • Recycling
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 220000 for adults and IDR 110000 for children
  • 24-hour room service
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea maker
  • Free bottled water
  • Minibar
Parking
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (IDR 100000 per day)
  • Free self parking on site
Accessibility
  • Elevator
Activities
  • Health/beauty spa
  • Adjacent to a golf course
  • Outlet shopping
  • Sauna
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Shopping mall
  • Steam room
  • Nightclub
  • Health club
Entertainment
  • 43-inch LCD TV
  • Cable/satellite channels
General
  • Computer station
  • Business center
  • Conference space (15608 square feet)
  • Meeting rooms - 13
  • Front-desk safe
  • ATM/banking services
  • Ballroom
  • Reception hall
  • Elevator
  • English
  • Indonesian
  • No plastic drinking straws
  • Romance packages available
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • TV in lobby
  • Reusable cups only
  • Designated smoking areas
  • No plastic coffee stirrers
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • At least 80% lighting from LEDs
  • No plastic water bottles
  • Couples dining
  • Reusable tableware only
  • No plastic soda bottles
Guest Services
  • 2 outdoor pools
  • Children's pool
  • Soundproofed rooms
  • Laundry facilities
  • Snack bar/deli
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Change of bedsheets (on request)
  • Laundry facilities
  • Change of towels (on request)
  • Porter/bellhop
  • Wedding services
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Pool umbrellas
  • Terrace
  • BBQ grill(s)
  • Garden
  • Balcony
Spa
  • Sauna
  • Spa open daily
  • Steam room

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 220000 for adults and idr 110000 for children airport shuttle fee: idr 350000 per vehicle (one-way, maximum occupancy 2) valet parking fee: idr 100000 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jimmy Teo Li
Apr 29, 2026 04:13:11 PM
Review Score:   10
Summary: Clean room and nice place to stay at
See All Reviews

Room Arrangement

Room Info Facilities
Family Suite
Room Size: 1011 square feet m2
3 King Bed and Twin Beds
Family Suite

General

Square feet - 1011, Square meters - 94, Ping - 28, Bed count maximum 3, Bed count minimum 3
Deluxe Room (Premium King Bed)
Room Size: m2
1 King Bed
Deluxe Room (Premium King Bed)

General

Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds
Room Size: 415 square feet m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Square feet - 415, Number of bedrooms - 1, Garden view, Square meters - 39, Ping - 12, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Twin Beds
Room Size: 463 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Square meters - 43, Pool view, Number of bedrooms - 1, Ping - 13, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Deluxe Room (1 Super King Bed)
Room Size: 463 square feet m2
1 King Bed
Deluxe Room (1 Super King Bed)

General

Square meters - 43, Pool view, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Superior Room (Super King Bed)
Room Size: 415 square feet m2
1 King Bed
Superior Room (Super King Bed)

General

Square feet - 415, Number of bedrooms - 1, Garden view, Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1
Superior Room (Premium King Bed)
Room Size: m2
1 King Bed
Superior Room (Premium King Bed)

General

Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 731 square feet m2
1 King Bed
Junior Suite

General

Square feet - 731, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Ping - 21

FAQ's

Is this Palembang hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palembang hotel have a swimming pool?

Yes, this Palembang hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palembang hotel?

Best-rates for the Palembang hotel starts from $68 per night with includes Wellness Facilities, Spa, Breakfast, Barbecue/Outdoor Cooking, Parking, Bar, Entertainment, Child Friendly, Laundry, Air Conditioner, Designated Smoking Area, Business Services, Guest Services, Internet, Kitchen, Pool, Wheelchair Accessible, Bedding/Linens, Restaurant, TV, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palembang hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palembang hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palembang hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palembang hotel?

Based on the information reported by the owner or manager, the Palembang hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palembang hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD68
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