Sheraton Ottawa Hotel | Hotel in Ottawa

| 8.8 (1078 Reviews) |  1 Bathroom
Byward Market - Parliament Hill Hotel | Sheraton Ottawa Hotel

Hotel in Byward Market - Parliament Hill, Ottawa

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Towels
  • Free toiletries
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)
  • Hypo-allergenic bedding
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning
  • Pillow-top mattress
  • Phone
  • Recycling
  • Iron/ironing board
  • Safe
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Connecting rooms available
Breakfast
  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 19.00-26.00 for adults and CAD 9.50-13.00 for children
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Refrigerator
  • Free bottled water
  • Coffee/tea maker
Parking
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)
Accessibility
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Low-height door lock
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • Low-height view port in door
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Braille signage
  • Valet for wheelchair-equipped vehicle
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible restaurant
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible business center
  • Grab bar in bathtub
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Grab bar near toilet
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
Activities
  • Hiking/biking trails
  • Mountain biking
  • Golfing
  • Bicycle rentals
  • Rock climbing
  • Horse riding
  • Skiing
  • Fitness center
Entertainment
  • Satellite channels
  • Pay movies
  • 50-inch LCD TV
General
  • Meeting rooms - 10
  • 24-hour business center
  • Conference space (829 square feet)
  • Grocery/convenience store
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Ballroom
  • Water dispenser
  • English
  • Spanish
  • French
  • Double-glazed windows
  • Vegan dining options
  • No plastic drinking straws
  • Vegetarian dining options
  • TV in lobby
  • Smoke-free property
  • No plastic coffee stirrers
Guest Services
  • Grocery/convenience store
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Free cribs/infant beds
  • Concierge services
  • Multilingual staff
  • Daily housekeeping
  • Change of towels (on request)
  • Dry cleaning service
  • 24-hour front desk
  • Porter/bellhop
  • Change of bedsheets (on request)
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 19
Check-out
Check-out before noon express check-out available late check-out fee: cad 75.00 late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 20 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cad 19.00 to 26.00 for adults, and cad 9.50 to 13.00 for children valet parking fee: cad 40 per day (in/out privileges) late check-out fee: cad 75.00 (subject to availability) rollaway bed fee: cad 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Rodrigo
Jul 25, 2026 08:32:31 AM
Review Score:   10
Summary: Great hotel. Very clean and in good condition. Location was perfect as well. No complaints. We will visit again.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Room, 2 Double Beds, Executive Level
Room Size: 396 square feet m2
2 Double Beds
Executive Room, 2 Double Beds, Executive Level

General

Bathrobes, Ping - 11.13, Number of bedrooms - 1, Square feet - 396, Club level room, Square meters - 37, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Executive Room, 1 King Bed, Executive Level
Room Size: 396 square feet m2
1 King Bed
Executive Room, 1 King Bed, Executive Level

General

Bathrobes, Ping - 11.13, Number of bedrooms - 1, Square feet - 396, Club level room, Square meters - 37, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 King Bed
Room Size: 396 square feet m2
1 King Bed
Room, 1 King Bed

General

Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 396, Square meters - 37, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Ping - 11.13, Outdoor spaces not available, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bed count maximum 1
Room, 2 Double Beds
Room Size: 396 square feet m2
2 Double Beds
Room, 2 Double Beds

General

Wheelchair-width doorways, Number of bedrooms - 1, Square feet - 396, Square meters - 37, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Lowered peephole/view port in door, Ping - 11.13, Wheelchair-accessible bathroom vanity, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Sheraton Ottawa Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

No, this Sheraton Ottawa Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Sheraton Ottawa Hotel starts from $217 per night with includes Business Services, Toiletries, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Air Conditioner, Accessibility, Security/Safety, Laundry, TV, Restaurant, Guest Services, Heating, Parking, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Ottawa Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Sheraton Ottawa Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.