Is this Shangri-La Chengdu pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Chengdu?

Check-in time for Shangri-La Chengdu starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Chengdu have a swimming pool?

Yes, this Shangri-La Chengdu has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Chengdu?

Best-rates for the Shangri-La Chengdu starts from $108 per night with includes Spa, Restaurant, Hot Tub, Kitchen, Laundry, Air Conditioner, TV, Child Friendly, Pool, Business Services, Wellness Facilities, Guest Services, Breakfast, Wheelchair Accessible, Accessibility, Bedding/Linens, Bar, Toiletries, Entertainment, Internet, Parking, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Chengdu a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Chengdu wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Chengdu is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Chengdu?

Based on the information reported by the owner or manager, the Shangri-La Chengdu indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Chengdu?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Chengdu | Hotel in Chengdu

| 9.4 (221 Reviews) | 1 Bathroom

Hejiang Pavilion Hotel | Shangri-La Chengdu

Hotel in Hejiang Pavilion, Chengdu

Luxury hotel with 2 restaurants connected to a shopping center in Chengdu
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Chengdu offers 593 accommodations with DVD players and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Chengdu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Bidet

Separate bathtub and shower

Rainfall showerhead

Bedroom

Free cribs/infant beds

Blackout drapes/curtains

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Rollaway/extra beds (surcharge)

Soundproofing

Slippers

Turndown service

Free local calls

Desk

In-room massage

Free newspapers

Iron/ironing board

Separate sitting area

Safe

Phone

Breakfast

2 restaurants

1 bar

Coffee/tea in common area(s)

24-hour room service

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 145.75 per person

Free bottled water

Coffee/tea maker

Mini-fridge

Minibar

Parking

Height restrictions apply for onsite parking

Free self parking on site

Electric car charging station on site

Limo/town car service

Accessibility

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 33

Doorbell and phone notification

Accessible bathtub

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Activities

Health/beauty spa

Golfing

Hot tub

Fitness classes

Sauna

Children's pool

24-hour pool access

Shopping

Steam room

Yoga classes

Full-service spa

Indoor pool

24-hour fitness center

Entertainment

Cable/satellite channels

DVD player

42-inch TV

General

Conference space (32292 square feet)

Business center

Meeting rooms

Free newspapers in lobby

Ballroom

Elevator

Gift shop/newsstand

ATM/banking services

Front-desk safe

Banquet hall

Chinese (Mandarin)

English

Smoke-free property

TV in lobby

Guest Services

Free cribs/infant beds

Mini-fridge

Children's pool

Laundry facilities

Soundproofed rooms

Rollaway/extra beds (surcharge)

Indoor pool

DVD player

Hair salon

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Pool sun loungers

Spa

Manicures and pedicures

Body treatments

4 treatment rooms

Aromatherapy

Couples treatment room(s)

Massage/treatment rooms

Body wraps

Massages

Body scrubs

Facials

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight express check-in available

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 408.0 per day. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 145.75 per person rollaway bed fee: cny 408.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, debit cards, and cash

Reviews

Anne Margaret

Nov 26, 2025 08:10:27 PM

Review Score: 10

Summary: Beautiful view!

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 2 Twin Beds, River View Room Size: 452 square feet m² 2 Twin Beds	General Square meters - 42, Number of living rooms 0, River view, Wardrobe or closet, Ping - 12.7, Extra bed count 1, Square feet - 452, Bed count minimum 2, Bed count maximum 2
Horizon, Room, 2 Twin Beds, River View Room Size: 517 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 517, River view, Wardrobe or closet, Club level room, Ping - 14.53, Square meters - 48, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Suite, 1 King Bed Room Size: 1033 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 96, Square feet - 1033, Ping - 29, River view, Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed, City View Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Wardrobe or closet, Ping - 12.7, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view
Deluxe Room, 1 King Bed, River View Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, River view, Wardrobe or closet, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Horizon, Room, 1 King Bed, River View Room Size: 517 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 517, River view, Wardrobe or closet, Club level room, Ping - 14.53, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Twin Beds, City View Room Size: 517 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 517, Wardrobe or closet, Ping - 14.53, Square meters - 48, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2